Shipping & Returns
If you are not 100% satisfied with your purchase from Respect Music, you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.)
We are still working out the work flow of the automated returns, but in the mean time you can email us at email@example.com to get your return arranged.
When sending the package back to us, please make sure the merchandise is in its original packaging and place it in a shipping box (the best would be to use the shipping box we sent you your order in). If you do use the used shipping box, be sure to remove or cover any existing labels from the box. Attach the new shipping label to the sealed box. A black marker can also be used to cover any existing bar codes.
It may take 4-5 business days for your return to reach our fulfillment centre. Once it is received and inspected (usually within 48-72 hours of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
***NOTE WE DO NOT TAKE RETURNS ON SALE ITEMS***
Make sure that when you purchase sale items this is exactly what you need.
Our standard delivery fee is set by the current market rates set by our chosen freight company that are clearly stated at checkout. We do have a return service for all packages shipped to a destination in the Australia. With your order you will receive detailed guidelines as to how our return services work with our chosen freight company.
How long does it take to ship?
If the item is in stock, then we typically turn around orders in under 3-5 working days. That means your package should be out the door and with the courier within one working week. The shipping time will vary by final destination and shipping options chosen.
Once an item is ordered, it is immediately logged into our system and shipping label is printed. Changing an address can be a bit tricky and cause a delay in the package moving out of our warehouse. We suggest you keep the address originally entered.
Shipping fees are based on a per package rate. The rate is a standard rate we receive from our chosen freight company, and then pass it on to you.